Hear What Our Customers Have to Say

"Thank you Muscatell Subaru"



I was completely satisfied! Thank you!
 
Julie

"Thanks Matt Thompson"

 a month ago
I have a great experience every time I come into the dealership. Ask for matt thompson hell will take great care of you
 
Tim

"Found the truck I wanted, but I lived about 11 hours away."

A Google User reviewed 2 weeks ago
Overall 3 / 3
Found the truck I wanted, but I lived about 11 hours away. I sent over many emails with questions and Matt always responded and even took the time to create a youtube video for me! Once I talked my fiancee' into going for a "drive" , Matt and I came to a fair price agreement. Once we arrived at M-B Ford, I felt that Matt along with Jason were guys I grew up with. M-B Ford went every mile to make my purchase and my drive home memorable. Jason from Bourbonnais,IL.
Jason

"First Subaru Purchase"




(4.0)
Customer Service 4 out of 5
Buying Process 4 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

Loved the easy going sales person. Drove up from Mankato for this vehicle. All paperwork was ready and only required signatures. Sight unseen trade in value every acceptable!

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Muscatell Subaru Dealer Response March 21, 2012

It was a pleasure doing business with you!! We hope you're enjoying your new Subaru and hope to see you again in the future!!

1 out of 1 found this review helpful


Roy Macavoy, Mankato,MN

"I have purchased 3 vehicles from Muscatell Subaru and have always utilized the Professionalism of Greg Mickelson"

Quality 3 / 3 Appeal 3 / 3 Service 3 / 3
I have purchased 3 vehicles from Muscatell Subaru and have always utilized the professionalism of Greg Mickelson as my salesman. I truthfully felt that Greg fought in my corner to get me the best vehicle, for the best price. One one occasion, I actually had him dig for months for a vehicle for me, and surprisingly, he called one day out of the blue, and said he had found one for me. The dedication that Greg and Muscatell Subaru offers to their customers is hard to match in this area. I will continue to purchase vehicles from Muscatell, and Greg specifically!



Jason Christopherson

"Thanks Muscatell Subaru Service"

Quality 3 / 3 Appeal 3 / 3 Service 3 / 3
Never any problems. Friendly and knowledgeable. Let you know about all the services available.
Cory Mikkelson

"Thanks Grag Mickelson and Muscatell Subaru"

Quality 3 / 3 Appeal 3 / 3 Service 3 / 3
Bought our second Subaru, a Legacy last November at Muscatell. Great follow-up after the sale, VERY competitive pricing, decent stock. We bought our first Subaru a few years back from Greg and he was really a total pleasure to deal with, so when we were looking for another car last fall we specifically asked for him so he's still our go to guy for cars-- and for us that means Subaru. Their service department bends over backwards to explain everything up front after they investigate problems. They are quick to make the repairs and their techs and service department managers are very pleasant to deal with. I also had the experience of buying a couple accessories from their parts department -- same experience all around at this dealership. In a nutshell these guys are for real when it comes to taking care of their customers. I pass by another Subaru dealership to get there-- an additional 95 miles to drive but worth it to my family.
Gary

"Fair and Friendly Subaru Dealer"



by
from Alexandria, MN |

Rating from Sled Master

(5.0)
Customer Service 5 out of 5
Buying Process 4 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

My family has purchased four Subarus from Muscatell Subaru in Moorhead over the past ten years. In each instance they have been very fair and friendly, making each purchase easy and low stress. They are always price competitive, have given us fair trade in value, and seem to care about you as a customer. Same goes for their service staff, well trained and knowledgeable. This is the way a dealer should traet their customers.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

Sled Master, Alexandria, MN

"I am completely satisfied with my service"

I am completely satisfied with my service, Muscatell takes good care of me plus also my brother in law Greg, always nice to have a chat with him while I am there servicing my vehicle. Thank you.
Shelley

"Thanks Case"

Customer Reviews - Dealer.Com Website
Submitted 5/16/2012 @ 1:22pm
 
 
 
 
 
 
customer comments:
We had amazing customer service and found the vehicle we love right away. Everyone was very friendly and was able to satisfy our needs and know exactly what we wanted in the vehicle we were looking for. We will be coming back to Muscatell for the next vehicle we purchase. Thanks again!
no name

Contact

Ward Muscatell Automotive Group

901 Burns Street
Directions Hawley, MN 56549

  • Sales: (218) 483-3356

Hours

  • Monday 8:00am - 6:00pm
  • Tuesday 8:00am - 6:00pm
  • Wednesday 8:00am - 6:00pm
  • Thursday 8:00am - 6:00pm
  • Friday 8:00am - 6:00pm
  • Saturday 8:00am - 3:00pm
  • Sunday Closed